Thursday 25 August 2022

Quietly Quitting

 Being a parent has never been easy and being a parent to young adults entering the job market, is turning out to be quite a milestone too. 

In recent times, I have heard my kids and others too, voice concerns about whether they are going to enjoy their work in future, whether this is what they would like to do for the rest of their life, whether they should try out/research other avenues...this after spending half a decade learning how to be a professional in one field. I have also seen them being worried about committing to a two year contract at the ripe old age of twenty one!(They would have to pay back training cost if they quit) 

Considering that these kids from the Siri/Alexa/Zomato generation (they can pretty much hear any song, binge watch a whole series online whenever they want to) I am not surprised that they have worries about life not turning out as they would have liked it to. They also have "FOMO" Fear of Missing Out! 

Like everything else, there is a word for the impact these dilemmas are having on the youngsters. Have you heard of "The great resignation" or "quiet quitting"? These are terms being hotly debated nowadays. 

Apparently young employees nowadays are drawing the line. The aspiration to "go the extra mile" has been turned into an aspiration to have work life balance. So people are saying no to overtime without compensation and no to additional responsibilities without promotion. I am guessing they are able to do that because they can (!?) find another job!

Life has always been relative- Remember the famous experiment where most people were happier with 10,000 bucks, if it was a little more than everyone else, rather than receiving 30,000 which in absolute terms was more but in this case, it was the same as everyone else.

This has always been true. Grass has always been greener on the other side. What some one else ordered in the restaurant always looks tastier.  However consumerism & international travel with people's lives being lived in full public vision on social media; is taking on gigantic proportions. This can make a 25 year old who has already travelled five continents, is driving his/her own car, who is debating investments; think of alternate career paths just in case they feel trapped in their profession in future years! 

Cliched as much as it sounds, back in the "good old days" the people who we looked up to, used to be the ones who were committed to their profession, the experiences we used to look for included something which enhanced our skills and knowledge but I think our kids are looking at their seniors and wondering what sort of work life balance do they have. They are putting themselves in their shoes and thinking do I want to be doing this when I am your age? 

The reasons for this "quite quitting", quoted in the article I read, were many- like lack of recognition, low pay, too much work etc but like most doctors I do think the MBA or managerial culture has a lot to do with it. Lack of transparency, pitching employees against one another, making them compete for that illusive promotion, not giving credit where it is due and generally making the workplace a place to justify their job by spinning numbers rather than doing what it takes to allow every employee to be able to access the resources to do their job and reach their potential is pretty much the job description of managers with a toxic company culture.  


On the other hand there are leaders like Dr Naresh Trehan who can get a whole gamut of super specialists to follow him out of hospitals to create a group providing cardiac surgery services to a city, just because he commanded that respect & following. His leadership style meant he was involved, would support doctors when they needed it most- getting school admissions in Delhi for instance (more difficult than getting into University). For my husband that time was when my father in law was suffering from cancer and he had to keep going to Jabalpur to look after him. Dr Trehan did not call into question the number of leave but then Ajay had gone many extra miles for Escorts. Most institutions don’t acknowledge or remember the extra effort! 

Other words being bandied about today are burnout, well being, boundaries etc. In my experience there is nothing which makes a person enjoy their job more than the feeling of being valued and appreciated by their colleagues. This doesn't come from any awards or stars, just comes from genuine face to face interactions which include smiles, nods, hand shakes, chats and follow up on feedback received regarding the barriers faced by the employees in not being able to do their job well. 

On NHS for instance it is simple things like access to parking after paying for it (Wow), enough staff, access to equipment, ability to plan leave... its not much, but the service employs managers to give well being sessions, monitor attendance and create yet another meaningless tick box exercise while causing a further plunge in staff morale! While other industries are providing perks to attract talent, NHS is making sure everyone leaves their shores!

We too left our countries in search of new experiences. In Delhi if my colleague was sick I would cover the shift and get paid the same every month. I was quite surprised when I reached England that we would be paid locum pay! My husband said his colleagues and him would pool money to pay the cleaner in Medical College Hospital Jabalpur, to keep the toilets clean in the ward they were working just because they felt an ownership for it! Obviously our problems are from another planet in our kids' eyes. 

Since the non medic youngsters nowadays are studying, working, playing online; I am worried that they underestimate the value of face to face interactions. Forget going up to a stranger or even an acquaintance to talk to them, they have reservations about calling their own friends! I texted him! Somehow those boundaries become more important than instant gratification at this point! 

I think this move towards online interactions rather than face to face is contributing to burnout, loneliness, depression, substance abuse! We need to rethink zoom interactions and gym memberships and think honesty, sincerity, integrity (such old fashioned words) and chats over lunch! 

Life is unfair and unpredictable but finally it is about enjoying what you have (think mindfulness in day to day life) while getting what you want!* 



*'How to get what you want and want what you have' was a book by John Gray which had a huge impact on me in 1999 when I had my foreign degree, Registrar post, marriage, baby and was beginning to feel like "quietly quitting"!!!